Shipping policy
Shipping Policy
At Will of Chronos Apparel, we strive to ensure that every order is processed and delivered as efficiently as possible. Please review the following information regarding shipping timelines and procedures:
Pre-Order Items
All pre-order items will ship on or before the specified release date announced at the time of the drop. Please note that pre-orders are made to reserve your product in advance, and fulfillment begins once the official drop date arrives. Updates regarding production and shipping progress will be provided via email as needed.
Standard Orders
For non-pre-order items, please allow 2–4 weeks for processing and shipping. Each piece is carefully prepared and packaged to maintain our commitment to quality, so we appreciate your patience during this period.
Expedited Shipping
If 1-day or express shipping options are available, this will be clearly stated during the product drop or checkout process. We recommend reviewing the product page carefully to confirm available delivery options before placing your order.
Shipping Support
If you encounter any shipping delays, tracking issues, or damaged packages, please don’t hesitate to reach out to our support team. You can contact us directly at willofchronosapparel@gmail.com — be sure to include your order number, full name, and a brief description of the issue so we can assist you promptly.